NewsOK: Oklahoma City News, Sports, Weather & Entertainment

Oklahoma business briefcase for April 26

Advertisement

MidFirst Bank receives J.D. Power Award

For the second consecutive year, Oklahoma City-based MidFirst Bank has received the highest ranking in customer satisfaction in the southwest region in the J.D. Power U.S. Retail Banking Satisfaction Study.

The study measures customer satisfaction across six factors: channel activities (including assisted online service, ATM, branch service, call center service, automated phone service, mobile banking, and online banking), communication and advice, convenience, new account opening, problem resolution and products and fees.

"This award is confirmation of the quality and personalized service our team provides our customers each and every day," CEO Jeff Records said. "We are proud of this prestigious consumer satisfaction award and will continue to do what we have always done — provide extraordinary service and personalized solutions for our customers."

TULSA

Laredo Petroleum appoints president

Laredo Petroleum Inc. has named Mikell "Jason" Pigott as its new president and a director.

Pigott is set to join Laredo on May 28. He most recently was an executive vice president at Chesapeake Energy Corp., where he oversaw operations and technical services. Pigott previously worked for Anadarko Petroleum for 14 years.

Pigott will succeed Randy A. Foutch as Laredo’s CEO during the final quarter of the year. Foutch, also Laredo’s chairman, plans to retire, he said.

"Jason’s appointment is the culmination of a comprehensive succession planning process that has been years in the making,” Foutch stated in the release. "His extensive background in leading multidisciplinary operational and technical organizations as well as experience contributing to executive-level strategic decisions will be invaluable as he begins to assume leadership and transitions into the CEO role.”

Comments